Built through
real environments.

Managing daily IT operations for a production-focused studio with an emphasis on secure access, system stability, and uninterrupted creative workflows.

• Support 40 employees across 62 Windows and macOS workstations.
• Administer Windows Server, Active Directory, DNS, DHCP, and Sophos Firewall.
• Maintain 60 render nodes and Thinkbox Deadline render operations.

Supported studio infrastructure, endpoints, servers, and render operations in a demanding visual-effects production environment.

• Managed Windows Server services, domains, Group Policy, DNS, and DHCP.
• Monitored render jobs, diagnosed logs, and maintained render applications and nodes.
• Handled technical tickets, IT assets, and secure production-data transfers.

Delivered clear, responsive network support across DSL and fiber services.

• Troubleshot network and connectivity issues for customers.
• Configured DSL/fiber routers and wireless access points.
• Provided focused technical support for VIP customers.

Supported users, workplace technology, and day-to-day network availability.

• Diagnosed and resolved hardware, software, and access issues.
• Maintained network reliability and availability for system users.
• Applied practical safeguards for business data and devices.